Depending on the size of your dealership, you probably work with either a handful or dozens of vendors that provide a range of services. That means learning […]

CarMax gets about 40 percent of its business through car locates. In my nearly 25 years in the car business – 15 of them in car sales […]

If you don’t know what Hertz Dealer Direct™ is, it’s a program that the company launched in 2011 to provide used-car dealers with an innovative online wholesale […]

There’s an old adage in the used-car business that says, “Customers come to your lot to look for the cars they want; you’re at the lot to […]

Most Americans can’t recall such a devastating one-two punch as what befell Texas and the Southeast when Hurricanes Harvey and Irma hit within about a week of […]